Welcome to Insights by Naviro!
Here we share strategic insights to help businesses optimize operations, improve profitability, and make informed decisions. Practical guidance based on real-world consulting experience as well as research.
The insights are meant to be short and focused, aiming to provide ideas and perspectives that can be tailored to create value in your specific business—no two are alike.
Enjoy!

Spare part pricing for OEMs: Insight 1 – Basic Cost-Plus pricing
In this series of 10 pricing insights, I will discuss [...]

Spare part pricing for OEMs: Insight 2 – Differentiated Cost-Plus Pricing
In Insight 1, I showed why using the same markup factor for all parts creates problems

Spare part pricing for OEMs: Insight 3 – Consistency-Based Pricing
After discussing cost-plus pricing in insight 1&2, let’s consider another method for setting price: By Consistency. This method is mostly used as a complement to other methods, although it can be used stands-alone as well.

Spare Parts Pricing; Setting the right prices for sustainable profit at Atlet
This master thesis deals with pricing of spare parts.

Inventory Management from an aftermarket perspective
This master thesis has been written on behalf of ABB Operation

The design of functional (total care) products
Total Care Products (Functional Products) are integrated systems

Spare Parts Inventory Management: A Complete Guide to Sparesology
No previous works have focused on the topic of inventory reduction

Designing Service Processes to Unlock Value
The service process design landscape is rapidly evolving, with technology-enabled``

Unleashing Excellence: The Complete Guide to Ultimate Customer Service
A step-by-step guide to designing and implementing an amazing customer service..

Service Business Development: Strategies for Value Creation in Manufacturing Firms
How can manufacturers of capital goods succeed in service business development?..

42 Rules for Superior Field Service: The Keys to Profitable Field Service and Customer Loyalty
With few exceptions, the service business is viewed as a “necessary..

Inventory Best Practices 2nd Edition
The latest and most important information for best practices..

An Executive’s Guide to Reverse Logistics: How to Find Hidden Profits by Managing Returns
In today’s economy every business executive is looking for ways to reduce..

Smart Inventory Solutions (Volume 1)
Engineers and reliability professionals are increasingly being held accountable..

Seriously Selling Services: How to Build a Profitable Services Business in Any Industry
Finding new, profitable streams of revenue is one of the prime objectives..

Essentials of Inventory Management
Inventory management is about more than counting what you’ve got..

Servitization: Challenges, Classification and Categorization
Service industries have grown significantly through past decades..

Strategies to the Prediction, Mitigation and Management of Product Obsolescence (Wiley Series in Systems Engineering and Management)
A complete set of tools for managing obsolescence in long-field life systems..

Made to Serve: How manufacturers can compete through servitization and product service system
A comprehensive, practical introduction to one of the most important new trends..

Insights: Aftermarket Growth at uncertain times
While financial markets fluctuate and political landscapes shift, one business segment shows remarkable resilience.

Insights: Time for an Aftermarket Health Check?
OEM Aftermarkets Drive 50-90% of Profits. Are Leaders Giving Them Enough Attention?

Spare part pricing for OEMs: Insight 4 – Market-based Pricing
After discussing cost-plus and consistency pricing in insights 1-3, let's consider another method for setting price: By the Market.

Spare Part Pricing for OEMs: Insight 5 – Pricing Parts Against Replace-or-Repair Costs
Would you pay €700 to repair a computer you could replace for €1,000? Your customers are asking themselves the same question about your spare parts. Let's dive deeper into another aspect of spare part pricing!

Spare Part Pricing for OEMs: Insight 6 – Value-Based Pricing
Forget about part costs and mark-ups. With this method you start with the value created for the customer, and only then verify the price against other pricing methods- Get this right, and you earn the black belt in part pricing!